Now metering across the portfolio

Utility billing,
measured precisely.

Submeta installs submeters in every unit across the portfolio and bills tenants for exactly what they use — accurate reads, transparent statements, and pass-through utility rates.

99.9%
Billing accuracy — no estimated reads, ever.
< 24h
Median response time on billing questions.
100%
Itemized statements with clear rate breakdowns.
0
Surprise charges. What you use is what you pay.
How it works

Three steps between your usage
and a fair bill.

Every unit is independently metered. Every read is automated. Every charge is line-itemized. Here's what happens each cycle.

01 / INSTALL

Smart submeters installed

Each unit gets a calibrated submeter for electricity, water, or gas — commissioned and sealed before activation.

02 / MEASURE

Automated monthly reads

Meters transmit a read on the 1st of every month at 00:01 local time. No guesswork, no estimated charges, no site visits.

03 / BILL

Clear statement delivered

Tenants receive an itemized email statement with the reading, the rate, the period, and a link to view it online.

Your statement

Every charge, accountable to a reading.

No estimated reads. No mystery fees. Every statement shows the starting meter reading, the ending meter reading, the pass-through utility rate, and the total — full transparency, every cycle.

  • Starting & ending reads — printed directly from the meter.
  • Pass-through rates — the same utility rate, never marked up.
  • Usage history — compare month-over-month to spot changes.
Statement · Unit 4B · 1247 Monmouth Ave
OCT 01 — OCT 31, 2026
Due Nov 15
Electricity — kWhRead 12,384 → 12,871 · 487 kWh @ $0.184
$89.61
Water — gallonsRead 04,120 → 04,382 · 262 gal @ $0.012
$3.14
Service feeFlat monthly billing & support fee
$—.——
Total due$92.75+

Sample statement for illustration. Utility rates are pass-through; service fees vary by property.

Why submeta

Built for the way
tenants actually live.

Actual reads, not estimates

Most utilities still estimate. We never do — every bill is tied to a dated meter reading you can verify.

Pass-through rates

Tenants pay the same utility rate the property pays. No per-gallon markups. A flat monthly service fee may apply.

Humans on support

Billing questions are answered by a real person within one business day — and we can pull the exact reads.

Usage history, always visible

The tenant portal shows 24 months of history — seasonal changes and anomalies are easy to catch early.

Questions about
a bill? We answer.

Whether you're a property owner evaluating submetering, or a tenant with a billing question — our team is a single message away.

Reach us
Email
support@submetabilling.com
Hours
Mon – Fri · 9 am – 6 pm ET